Canvas Support

Slack Channels

Join our Slack channels to learn more about upcoming Canvas updates, and get your questions answered by one of our team members!

• #ask-canvas-design
• #ask-canvas-kit
• #canvas-native-mobile
• #mobile-foundation

#ask-canvas-design

This channel is used to raise bugs or ask general Canvas Design System questions, especially design-based questions.

#ask-canvas-kit

The #ask-canvas-kit channel is cared for by our developers to help you with using Canvas Kit for the web.

#canvas-native-mobile

This channel is used to ask UX focused Canvas Mobile Design System questions.

#mobile-foundation

The #mobile-foundation Slack channel is available for Canvas Mobile designer and developer questions.

Live Support

Need live support? We host a variety of office hours to suit your needs across different time zones.

Canvas Design Office Hours

European Office Hours

When: Monday through Friday from 10:30 AM to 11:00 AM GMT. Sign up: EU - Canvas Office Hour Sign Up

An Accessibility specialist will also be available during most Tuesday and Thursday office hours. Please sign up ahead of time to ensure your needs can be met or join our Zoom link during the specified time frame.

Canvas Kit Web Office Hours

When: Wednesday from 2 to 2:30 PM PT or by appointment Schedule an appointment: Canvas Kit Office Hours scheduling page

Our engineers host a weekly session every Wednesday, we encourage you to book an appointment for a time that fits your schedule, but walk ins are welcome. These sessions can be used to raise questions, discuss bugs or features, or ask for implementation advice.

Reach out in #ask-canvas-kit to receive a calendar invite, or join our Zoom link during the specified time frame.

Canvas Mobile Design Office Hours

When: Tuesday from 10:00 AM to 10:45 AM PT. Sign up: Canvas Mobile Office Hour Sign Up

Canvas Design representatives will be on hand to answer any Canvas mobile questions you may have. An Accessibility specialist will also be available during office hours. Please sign up ahead of time to ensure your needs can be met and join our Zoom link during the specified time frame.

Design Clinic

When: Thursdays from 10:00 AM to 12:00 PM PST Sign up: Design Clinic Sign Up

The Design Clinic is hosted by the UX organization with representation from the following teams:

• Accessibility
• Canvas Design System
• Content Strategy
• Interaction Design
• Mobile

It’s a great way to get feedback and advice from a variety of design disciplines at any stage of the product development process.

Sign up for a 20-minute time slot here, and reach out to Amreen Ukani to be added to the calendar invite, or join via Zoom here.